© TAKEN Digital 2020
WHAT WE DO
Helping eCommerce brands profitably scale to $100M+
We build lifecycle programs grounded in real customer research. Not templates. Not gut feeling. Strategy built on what your customers actually tell us.
Trusted by
Marketing is oversaturated.
We skip the opinions. Every recommendation traces back to what your customers actually said, bought, or ignored.
The brands we work with don’t want another agency. They want someone who understands their customers as well as they do. That’s the work we do.
DIFFERENT
What makes us different?
We always start with data. Here’s what we know about you before we even have a conversation…
IP ADDRESS
OS (BROWSER)
SCREEN RESOLUTION
TIME ON SITE
TIME ON SITE
COUNTRY
WE BELIEVE
Expertise isn’t a title. It takes years of deep work in one discipline. Every person on your account is a specialist and not a generalist who does a bit of everything.
OUR WORK
Every program starts with your customer, not a service menu. Here’s what that looks like.
Where we focus
What might this look like?
ACQUISITION
Turning subscribers and prospects into first-time buyers. We build the automations and campaigns that close the gap between interest and purchase.
RETENTION
Turning one-time buyers into repeat customers. We find the moments in your customer journey where people drop off, and we close them.
IMPACT
We ONLY work with brands where we know we can deliver.
We have the case studies, the client wins, and 20+ years of senior-led delivery behind every engagement. Before any of that, one question matters more: are we actually the right fit for your brand?
LET'S CHAT
Are you the right fit?
© 2026, Taken Digital Inc.